Our Quality Policy
Customer Satisfaction
- Proactive Partnership: We anticipate supply chain needs and manufacturing challenges before they become urgent, keeping your operations running smoothly.
- Prompt Execution: We value your time. From rapid prototyping to final delivery, we act decisively and honor our commitments.
- Courteous Professionalism: We operate with absolute integrity and respect. Every interaction is an opportunity to serve your business as if it were our own.
- Strategic Problem Solving: We don’t just take orders; we engineer solutions. We bring technical expertise to the table to overcome your toughest design and material challenges.
Continuous Improvement
Miles Rubber is a member of the AIAG and incorporates best practices QMS tools such as:
- APQP
- PPAP
- MSA
- FMEA
- Six Sigma Problem Solving & Error Proofing for 0 Defect
- ISO 9001: 2015 Certified by SAI Global
ISO 9001:2015 Standard
MIles Rubber maintains a third part registered certificate through Intertek and can be downloaded for your records. See details below to download a copy of our ISO certificate for your records.