Our Quality Policy
Customer Satisfaction
What does excellent customer service look like?
- Proactive
- Prompt
- Courteous
- Problem Solving
Continuous Improvement
Miles Rubber is a member of the AIAG and incorporates best practices QMS tools such as:
- APQP
- PPAP
- MSA
- FMEA
- Six Sigma Problem Solving & Error Proofing for 0 Defect
- ISO 9001: 2015 Certified by SAI Global
ISO 9001:2015 Standard
MIles Rubber maintains a third part registered certificate through Intertek and can be downloaded for your records. See details below to download a copy of our ISO certificate for your records.
2022 PACCAR Quality Achievement
Our continued commitment to quality landed us on the PACCAR 10 PPM list.